Terms of Use

These Terms of Use govern access to https://royaltecpaints.com, operated by Royaltec Paints in Madurai, Tamil Nadu. By using the website, you agree to these terms. If you do not agree, please stop using the website.

Using this website

You may use this website for lawful, personal purposes, including learning about Royaltec paints and services or making a genuine enquiry. You must not misuse the website, interfere with its operation or security, attempt unauthorised access, introduce malicious code, scrape it excessively, impersonate another person, submit false enquiries, or use its content in a way that violates another person’s rights or applicable law.

Website information

We aim to keep website information accurate and useful, but product availability, service coverage, technical details, timelines, and other content may change. Website content is general information and is not a substitute for a site inspection, product label, technical data sheet, written quotation, invoice, or warranty document.

Paint shades, sheen, texture, and finish can appear different because of screens, lighting, surrounding colours, surface condition, and application. Website images and colour swatches are illustrative; review a physical sample or approved shade reference before making a final choice.

Enquiries, quotations, and contracts

Submitting a form, requesting an estimate, messaging us, or arranging a site visit is an enquiry only. It does not create a booking, sale, service contract, or guarantee that a product, crew, date, or quoted saving will be available.

After any required inspection, the written quotation, accepted work order, invoice, product label, and warranty document will control the commercial relationship. Those documents set the final price and taxes, measurements, surface preparation, named materials, coat counts, exclusions, schedule, payment stages, cancellation or change terms, handover, and warranty eligibility. If they conflict with general website content, the project-specific written document controls.

Product performance and warranties

Paint coverage, appearance, durability, resistance, and warranty eligibility depend on the chosen system, substrate condition, preparation, application, environment, maintenance, and compliance with product instructions. Statements such as “up to” savings or warranty periods describe a maximum or eligible outcome and are not guaranteed for every purchase or project.

Only the applicable product label, technical document, quotation, invoice, or warranty card creates a product or service warranty. Nothing in these terms limits rights or remedies that cannot lawfully be excluded under Indian consumer law.

Service areas and access

Published service areas are indicative and may depend on project size, crew availability, site conditions, safe access, and scheduling. Service is confirmed only in writing. Where relevant, customers must provide accurate site information and safe, timely access for inspection or agreed work.

Intellectual property

The Royaltec name, branding, website design, text, graphics, photographs, and other original website material belong to Royaltec Paints or its licensors and are protected by applicable intellectual-property laws. You may view or share links to the website for personal use, but may not copy, modify, republish, sell, or commercially exploit its content without written permission.

Third-party services

Links to third-party websites or services, including WhatsApp, are provided for convenience. Those services are controlled by their operators and have their own terms and policies. A link does not mean that Royaltec Paints controls or accepts responsibility for the third party’s service, content, availability, or data practices.

Website availability and responsibility

We may update, suspend, or withdraw website content or features. We do not promise uninterrupted or error-free access. To the extent permitted by law, Royaltec Paints is not responsible for indirect or consequential loss caused solely by website unavailability or reasonable reliance on general website information instead of the project-specific documents described above.

Nothing in these terms excludes responsibility for fraud, wilful misconduct, or any liability or consumer right that cannot be excluded under applicable law.

Privacy

Our Privacy Policy explains how we handle personal information submitted through the website and our enquiry channels.

Changes to these terms

We may update these terms to reflect changes to the website, our services, or applicable law. The updated terms apply from the date published above. Changes do not rewrite a previously accepted quotation, invoice, or other project agreement.

Governing law and disputes

These terms are governed by the laws of India. Subject to any mandatory right to approach a competent consumer commission or other forum, disputes relating only to use of this website are subject to the courts in Madurai, Tamil Nadu.

Contact us

Questions about these terms can be emailed to hello@royaltecpaints.com or raised by calling +91 90478 75807.